Teaming up to serve the concrete industry in northeast Pennsylvania. Left to Right: Ken Mouzy, Dan Balla, Eastern; Vic Scotese, L&M
Eastern Industries and L&M have enjoyed a long and profitable partnership. Not long ago, Dan Balla of Eastern Industries took time out for an interview with Concrete News editor Jim Vlcek and Greg Schwietz, President of L&M. Dan, who serves as Eastern Industries' Senior Sales Representative of the Building Materials Division, offered the candid insights that follow:
"If you want me to tell you all about L&M, I can refer to one simple story. In 1991, a new L&M sales rep, Vic Scotese, called on us. He asked us how he could get our business. At the time, Eastern was pretty saturated with vendors. I told Vic that if he wanted our business, he'd have to EARN it. He'd have to clearly show us that he had something more to offer than the rest to get our attention.
"We were very skeptical during that first meeting with Vic. But I guess Vic took that as a real challenge and went to work. Within six months of that first sales call, Vic proved to us that L&M DID truly have something more to offer than the rest. In what now seems like the blink of an eye, Vic and Greg [Schwietz] really came through for us when they opened up L&M's new factory plant in Pottstown, Pennsylvania. That facility helped us solve any remaining inventory, logistical and freight problems there may have been in the past.
"But it was more than that. L&M treated us like 'family' from the very start-and it hasn't stopped after all these years! Whenever we place a call to their corporate office, they treat us cheerfully and professionally right from the start, from phone to phone, right on down the line! At times we call with concrete questions or a problem from our customers. Although these questions may not be specifically related to an L&M product, we always get the problem handled with a friendly and cheerful conversation. Their technical department and customer service departments are quick to respond, and billing problems are ironed out quickly. We truly feel L&M is a partner in helping us grow our business!"
With over 50 years in the concrete construction materials business, Eastern Industries, Inc. is a well-established, well-recognized and highly respected company that provides a wide array of concrete construction products and services. Through acquisitions and new product lines, Eastern has experienced strong, continued growth, becoming a recognized leader, and a reliable "one-stop" supplier for their customers.
"We are a company of substance, strengthened by quality products, services and people and backed by over fifty years of integrity and dependability," says Ken Mauzy, General Manager of Eastern Industries Building Materials Division. "L&M has helped us grow! Vic Scotese has a great relationship with our sales people, both inside and out, and L&M makes sure we're never more than a 24-hour turnaround with L&M product. The Pottstown plant does a good job of quickly supplying our product needs, and, in our opinion, L&M's technical support is the best in the industry. My front line people really appreciate the support they get from L&M."
Eastern Industries' purchasing and supply management, along with its sister affiliate, State Aggregates Inc., is conducted from three locations in northeast Pennsylvania: Center Valley (Allentown), Winfield (Reading) and Towanda. They have two convenient locations for the Building Materials division, Allentown (Wescosville) and Reading.
Eastern's concrete related products and services include:
Eastern produces crushed limestone, crushed sandstone or sand and gravel at 16 sites in eastern Pennsylvania. Each is extracted for a variety of agriculture, commercial, environmental, industrial, and residential uses. Eastern supplies over 7,000,000 tons of aggregate per year.
Eastern Industries and State Aggregates operate two concrete plants that service the residential, commercial, industrial, and governmental markets nearby. These plants produce to the highest quality standards.
CONCRETE MASONRY UNITS, PAVERS and SEGMENTAL RETAINING WALLS
Eastern offers a full line of masonry units to supply any size project. They also offer a full line of paver and retaining wall units to beautify both homes and businesses.
When quality concrete construction chemicals and materials are specified, Eastern Industries and State Aggregates offer builders and contractors prompt and accurate service for the best products from the most respected manufacturers in the construction market. L&M Construction Chemicals products are proudly represented at Eastern.
CONCRETE FORM RENTALS
Eastern supplies a variety of Symons Forming Systems along with design layout and drawings. From their Wescosville Form Rental plant located in Allentown, PA, Eastern is conveniently located to supply and deliver to jobs in eastern Pennsylvania and the surrounding area.
Eastern's construction divisions specialize in projects of all sizes and shapes: from multi-million-dollar highway projects to residential and commercial developments, Eastern can quote any project.
For more complete information, check out Eastern Industries' impressive website at www.eastern-ind.com. or call either branch: Allentown at (610) 395-8575, or Reading at (610) 372-1990.
To contact Vic Scotese, call 800-524-9916 or e-mail firstname.lastname@example.org
© 2003 L&M Construction Chemicals, Inc. | ConcreteNews Summer 2003.